Accomplishments

Membership

Title

Top Association Accomplishments in 2022

  • Customer Service
    1. APA and GPMI engaged with more than 191,000 individuals as of December 2022. These interactions with APA members, GPMI subscribers, and other customers create opportunities and forge a community by providing the skills and resources necessary for payroll professionals to stay in compliance and become successful.
    2. APA is evolving its brand to better represent our borderless global community of payroll leaders. On May 2, the APA and GPMI will combine to become PayrollOrg, with the tagline: The Leader in Payroll Education. Our new acronym will be PAYO.
    3. APA launched The Payroll Community, a new custom online social community connecting payroll professionals from around the world. The community includes real-time discussions on pressing payroll topics, peer-to-peer networking, and is also the new home to the popular ListServ and Hotline member benefits.
    4. APA awarded three Recertification Credit Hours (RCHs) to all members in good standing. APA continues this benefit for members upon completion of their membership year based on their anniversary date.
    5. A total of 820 members volunteered to serve on various APA committees, boards, advisory groups, and task forces since June 2022, contributing to the leadership of the Association while honing their professional knowledge.
    6. The Certified Payroll Professional (CPP) designation was earned by 610 individuals during 2022. As of October, the CPP designation is held by more than 10,500 newly certified and recertified individuals.
    7. APA's Fundamental Payroll Certification (FPC) exam was successfully completed by 1,379 payroll practitioners during 2022. As of October, the FPC designation is held by more than 5,100 newly certified and recertified individuals.
    8. "PayTalk," APA's monthly podcast, celebrated its third full year at the end of April 2023. As of March 2023, the podcast has 42,439 individual listens across its episodes. This benefit shares knowledge from high-level payroll professionals to the greater industry at large and generates revenue for APA through sponsorships.
    9. The Chapter Leaders Blog celebrated six years in October. As of February, the blog has 257 posts and 447 subscribers.
    10. APA has 102 affiliated local chapters and four GPMI chapters.
    11. The daily payroll ListServ has 10,247 subscribers. This is APA's oldest internet-based offering, and it maintains popularity among members.
    12. APA deployed a new checkout process on the webstore that provides a simplified user experience for our members and customers making purchases. APA also implemented additional monitoring and scanning tools to improve security and better protect member and customer data.
    13. APA enhanced its website to enable Chapter leaders to upload profile photos and social media information to chapter listings. This helps chapters promote themselves more effectively, improves member communication, and promotes greater visibility for chapter events.
    14. APA implemented a new phone system, providing an improved experience for our members and customers.
  • Education
    1. APA had 244 educational offerings in 2022, covering 709 training days, encompassing 42 different programs presented through various delivery methods, and enrolling more than 102,560 participants.
    2. In addition to conducting APA's nationwide course offerings, APA's National Speakers Bureau members presented 78 additional educational programs, consisting of 19 statewide events (18 held in-person), 44 chapter meetings (eight held in-person), two in-person chapter one-day events, and three user group meetings (two held in-person).
    3. Over the past year, APA has presented 22 in-house programs of customized training to more than 400 payroll professionals.
    4. GPMI had 31 educational offerings in 2022, covering 52 training days, encompassing 30 programs presented through various delivery methods, and enrolling more than 10,500 participants.
    5. GPMI provided in-person and virtual global payroll training in 2022 covering a growing number of locations, including Belgium, Denmark, France, Germany, Hong Kong, Mexico, Poland, South Africa, Uganda, United Arab Emirates, United Kingdom, and the United States.
    6. In 2022, more than 200 participants attended the FPC Boot Camps, while more than 700 participants attended the CPP Boot Camps.
    7. APA's most popular training program, the Preparing for Year-End series, was offered in seven one-day, live, in-person classrooms, 42 one-day interactive virtual classrooms, 15 webinars, and 13 in-house programs, and was attended by more than 3,500 participants.
    8. APA presented in-depth payroll training to more than 500 participants in what were traditionally our Payroll Learning Center courses held in Las Vegas and San Antonio. For 2022, classes were held at the Las Vegas Payroll Learning Center and in an interactive virtual classroom. Classes included: Payroll 101: Foundations of Payroll Certificate Program; Payroll 201: Payroll Administration Certificate Program; Canadian Payroll Level I; Canadian Payroll Level II; Canadian Taxable Benefits and Allowances; UK Introduction to Income Tax (PAYE) and National Insurance Contributions (NICs); UK Essential Additions to Payroll Basics; UK Introduction to Statutory Payments; and Implementing Payroll Best Practices.
    9. APA debuted the three-day Foundations of Payroll Analytics program at MEET Las Vegas. This program teaches payroll professionals how to create and use analytics, and how analytics will allow them to be a key strategic partner in their organization when it comes to making decisions. The program was also delivered two additional times in an interactive virtual classroom.
    10. APA debuted the State and Local Payroll Certificate Program in July in an interactive virtual classroom. This program takes a deeper dive into state and local issues facing payroll professionals. There were 94 attendees for this program.
    11. Payroll Law Series, a new four-part webinar, was presented by employment law attorneys to enhance payroll professionals' knowledge and professional skills. There were 53 attendees for this series.
    12. The 40th Annual Payroll Congress was held May 10-13, 2022, in Las Vegas. The event featured 86 workshops and four general sessions, including two industry expert sessions, and had attendance of more than 1,800.
    13. The 13th Annual Virtual Congress & Expo was hosted live for two days, June 22-23, 2022, and remained on demand through September 21, 2022. Recorded attendance was more than 1,900.
    14. The Payroll Leaders Conference was held September 12-14, 2022, in Philadelphia, PA. This conference offered four transformational certificate programs, two general sessions, and the Prism Award recipient luncheon. This conference attendance increased by 28% over 2021.
    15. APA's 19th Annual Capital Summit was held in-person March 20-21, 2023, in Arlington, VA. Educational presentations by government policymakers and industry experts focused on payroll legislative and regulatory issues. There were 123 attendees for this conference.
    16. More than 69,000 participants registered for 22 vendor-sponsored APA webinars covering topics like rethinking the workplace, solving business problems with payroll data, telecommuting in the world of remote work, and off-cycle payments.
    17. Eight sponsored GPMI webinars had more than 7,900 participants registered and covered topics on transforming payroll performance, automation and integrations, do's and don'ts of going global, KPIs, performance, and benchmarking.
    18. The 2nd and 3rd Annual Payroll Solutions Showcases (PSS) were held virtually on March 3-4, 2022, and March 2-3, 2023. They remained on demand until October 31, 2022, and October 31, 2023, respectively. PSS is a popular event that allows attendees to dive deeper into new services and technologies through interactive demo sessions, user-interface experiences, and case studies. Both the 2022 and 2023 events drew 2,500 registrations for the live days. The 2022 event offered 11 demo sessions and four panel discussions. The 2023 event offered 10 demo sessions and four panel discussions.
  • Finance & Administration
    1. Total education and training revenue increased $1.8 million, or 25%, from 2021 as the economy continued to recover, with interactive virtual classrooms and virtual classes accounting for $1 million of the increase.
    2. APA's net assets increased by 3.2%, despite significant market losses in 2022. This increase will enable the Association to make investments in future educational programs and expand membership benefits.
    3. The PayTrain Self Study hit $1.3 million in sales, which is the highest sales in PayTrain history in one delivery channel.
    4. Revenue for books, publications, and subscriptions increased 15% to $2.1 million, exceeding $2 million for the first time since 2013.
    5. APA's diversity of revenue streams includes prime real estate. In 2022, we sold a warehouse in Texas, realizing a $1.8 million gain.
    6. The Vendor Relations Department closed out 2022 with a grand total of $3,780,451 in sales for various marketing and sponsorship opportunities. This reflected a 27% increase in sales compared to 2021.
    7. A total of 34 payroll industry vendors increased their investment in marketing to the APA audience in 2022, which is 43% more than those same vendors spent in 2021. In addition, during 2022, APA's Vendor Relations team established relationships with 28 new vendors. These new vendors represent over $156,100 in new sales.
    8. 26 employees of the APA have certifications, licenses, or higher education in their respective fields of expertise: nine Certified Payroll Professionals (CPPs), one Certified Digital Marketing Specialist (CDMS), one Certified Exposition Manager (CEM), one Adobe Certified Professional in Visual (ACP), three Certified Public Accountants (CPAs), one Certified Professional in Talent Development (CPTD), one Certified Scrum Master (CSM), nine Attorneys (ESQs), and one Professional in Human Resources (PHR).
    9. APA employs 96 full-time employees and two part-time staff members to support the members and customers of the Association.
    10. For the tenth year, APA was named one of the "Top Workplaces in San Antonio" by the San Antonio Express-News.
  • Government Relations
    1. In 2022, APA members Martin Armstrong, DBA, CPP; Nancy Ruoff, CPA; Jon Schausten, CPP; and Kevin Valuet, CPP, represented APA on the IRS Advisory Council (IRSAC). Valuet completed his term in 2022 and Armstrong became IRSAC chair in 2023.
    2. APA member Sherice McCarthy-Hill, MBA, and APA Corporate Member Advisor James Paille, CPP, represented APA on the IRS's Electronic Tax Administration Advisory Committee (ETAAC).
    3. APA members Stephanie McAtee, CPP; Karen Settembrino, CPP; Kevin Valuet, CPP; APA Director Stephanie Salavejus, CPP; and APA Corporate Member Advisor James Paille, CPP, represented APA on the IRS Security Summit, including a new payroll industry committee.
    4. APA members Michael Brown; Corrinne Flores; Debbie Lindenmuth; Stephanie McAtee, CPP; Christie Oakley-Beetz; James Owen; Christena Verrill; and Tori Worley, CPP, represented APA on the National Council of Child Support Directors (NCCSD) Employer Collaboration Committee.
    5. The Government Relations Task Force (GRTF) offered Congress recommendations on bills on raising and indexing garnishment limits and to increase IRS funding. The IRS budget was allocated with an additional $80 billion. The bill on garnishment limits, opposed by APA, failed to pass.
    6. Jointly with GPMI, the GRTF offered comments to Congress on social security reform and Social Security Totalization Tax Treaties. These treaties protect employees working abroad from double taxation collected through payroll withholding.
    7. The GRTF offered the IRS recommendations on the backlog in processing Forms 941, Employer's Quarterly Federal Tax Return, and 941-X, Adjusted Employer's Quarterly Federal Tax Return. The result is an ongoing conversation with IRS leadership on federal tax issues impacting payroll management.
    8. The GRTF commented on the U.S. Department of Labor proposed rulemaking on worker misclassification and followed up with the IRS on consistent definitions between the two agencies.
    9. APA members and staff participated in the SSA's modernization project, including use of online business services. The result was a significantly improved system for filing Forms W-2, Wage and Tax Statement, clear instructions, and easier to find information.
    10. Twenty APA members participated in a pilot project to update the registration process for the SSA's Business Services Online. The result was stronger authentication without cumbersome processes for payroll managers.
    11. The GRTF Garnishments Subcommittee met with the U.S. Department of Education regarding the process for new orders when student loan repayments through payroll withholding resume, pending a decision by the U.S. Supreme Court.
    12. The GRTF commented on the U.S. Citizenship and Immigration Services proposed rulemaking regarding the Form I-9, Employment Eligibility Verification, remote document review offering a better approach for onboarding new employees.
    13. The GRTF wrote to the federal Consumer Financial Protection Bureau on its pending interpretation of "credit" laws and earned wage access. A March 2023 report by the Government Accountability Office reiterated APA's position that the CFPB needs to end uncertainty.
    14. APA members and staff participated in a National Council of Child Support Director's Employer Symposium on child support issues, including reporting and withholding for independent contractors, electronic communication, and data management. Model legislation on withholding for independent contractors is near completion.
    15. On behalf of the GRTF, the Government Relations Division testified in Washington in support of a bill on lump-sum payments for child support. Members also worked with the Michigan child support agency on preparing its lump-sum payment bill.
    16. Members on the GRTF State and Local Topics Subcommittee participated in a meeting with the Nevada Assembly on earned wage access services, commented on California's pay data collection procedures, recommended that Pennsylvania allow employers to mandate electronic payment of wages, and testified in Connecticut in support of legislation to repeal onerous payroll data reporting.
    17. The Government Relations Division worked with the Education Division to host webinars with the OCSE's Employer Services Team, U.S. Citizenship and Immigration Service's Verification Division, and the Louisiana Department of Children and Family Services. The USCIS contact also was introduced to the APA-affiliated Hawaii Chapter for educational opportunities.
  • Publications
    1. PAYTECH was a 2022 EXCEL Award recipient, earning a silver in the magazine Design Excellence category. The EXCEL Awards are the largest and most prestigious program recognizing excellence in association media, publishing, marketing, and communications.
    2. The Congress Today online magazine celebrates seven years in May 2023. This year-round blog provides news and information about Payroll Congress. To date, the blog has more than 490 posts and more than 24,844 subscribers.
    3. Starting with the April 2022 issue of Global Payroll eMagazine, readers saw enhancements to the magazine's webpages that give the magazine a refreshed look.
    4. The APA Bookshelf continues to be enhanced with improved features, including a new content experience platform that supports our enhanced searching capability.
    5. The Payroll Source® and other publications continued to be updated digitally to reflect federal and state developments impacting payroll, including legislative changes made by the Consolidated Appropriations Act, 2022 and 2023, the Inflation Reduction Act of 2022, and government agency guidance.
    6. APA's Guide to Local Payroll Taxes features information about new local taxes in Pennsylvania for financially distressed cities.
    7. Payroll Currently readers were the first to learn about the IRS opening a new 1099 filing portal. This monthly online newsletter covering federal payroll compliance news is produced exclusively for members.
    8. PayState Update alerted readers to important end dates for COVID-19-related telecommuting and nexus guidance.
    9. The Guide to Successful Electronic Payments was made available as a free eBook to APA members in 2022 through a sponsorship with rapid!
    10. APA's Top Payroll Questions & Answers for 2022 was made available as a free eBook to APA members through a sponsorship with Fintwist by Comdata.
    11. Understanding Your Pay was offered in 2022 as a free digital publication to both APA members and to the general public.
    12. The Resource Library on APA's website contains state agency directories from Guide to State Payroll Laws to help payroll professionals find contact information.
    13. Pay News Now delivers an electronic digest of the latest payroll news and is free to subscribers. News categories include federal, state and local, chapter, Inside APA, and industry. Nearly 200 news releases were sent in 2022.
    14. A new social media video campaign was created for NPW 2022. The video series, titled "Paycheck Tips You May Not Know," reached an audience of over 19,000 on social media.
  • Public Relations
    1. During 2022, APA's public relations campaigns across all media reached a potential audience of more than 1.5 billion. APA experts were quoted widely in the media on payroll-related issues such as inflationary impacts, remote work, and APA conferences and awards. Coverage appeared in outlets such as The Wall Street Journal, Forbes, Associated Press Online, USA Today, MSN Money, Yahoo! Finance, and other media outlets.
    2. APA continued to expand its presence on leading social media sites. APA's Facebook pages have more than 22,800 fans. APA's LinkedIn company page has 45,000 followers and its group page has more than 384,000 members. More than 9,590 people follow APA (@paynews) on Twitter. APA's Instagram has grown to more than 1,400 followers.
    3. APA's Social Networking Committee currently has 89 members and has been very active since Payroll Congress in 2022. The committee continues to contribute a quarterly "Get Social" column for PAYTECH Magazine, participates in monthly #PayNews Twitter chats, and promotes and informs APA's members and customers on social media during Payroll Congress, the Payroll Solutions Showcase, NPW, GPW, the rebrand announcement and more. They were also important beta-testers for our new online social network, The Payroll Community, prior to its launch.
    4. GPMI actively engages payroll professionals around the world through social media. GPMI has subscribers from 108 countries in its LinkedIn group and more than 7,570 followers on its LinkedIn page.
    5. APA contributed articles to the SSA/IRS Reporter, including the issue for the second quarter of 2023. This is the quarterly publication for U.S. employers and tax professionals that is posted on the IRS website. Each issue reaches an estimated six million readers.
    6. APA contributed articles to the OCSE Child Support Report, which is distributed electronically to more than 5,000 subscribers.
    7. Nearly 4,600 individuals currently follow the APA Facebook page dedicated to NPW. In total, NPW social media messaging received 1.3 million impressions in 2022.
    8. A total of 29,126 individuals participated in the NPW 2022 "Getting Paid In America" online survey. The survey results, which are an important research tool, were reported by leading media including Associated Press Online, MarketWatch, and Business Insider.
    9. A "How high does your payroll knowledge stack?" online quiz was created for NPW 2022. The quiz challenged individuals to answer a series of questions to determine their level of knowledge on payroll. The contest proved to be a success with more than 2,800 entries received. Social media posts related to the quiz generated over 81 reactions.
    10. During NPW 2022, 326 APA member volunteers taught paycheck basics to more than 6,500 teens across the country on the 17th annual Money Matters National Education Day. This day was sponsored by Paychex, which supported three NPW scholarships.
    11. A total of 112 top businesses signed up as NPW 2022 supporters to promote NPW to their employees. Supporters included PetSmart, Shake Shack, the Kansas City Royals, and Fujifilm.
    12. APA created a new video advertising campaign for NPW 2022. The video highlighted the employees, payroll professionals, and government agencies that work together to build the foundations of the American way of life. The commercial aired on national TV and Connected TV streaming channels to an audience of more than 9.4 million. The video received over 209,510 views on social media and YouTube.
    13. GPMI awarded its third annual Global Payroll Titan award in conjunction with Global Payroll Week (GPW) 2022. The recipient, Mohita Awasthee, CPP, was selected through a combination of "People's Choice" online voting and a panel of global payroll leaders. The award was announced on April 29, 2022.
    14. GPMI held its sixth annual GPW from May 1-5. This weeklong event provided global payroll professionals with several free online educational and networking opportunities to aid in their professional development. During GPW, GPMI hosted three complimentary webinars for global payroll professionals.
  • Partnerships
    1. APA President Bruce Phipps, CPP, and Immediate Past President Lois Fried, CPP, attended the National Payroll Institute (NPI) 2022 Annual Conference themed "Roaring Back" from June 8-10 in Niagara Falls, Canada. Phipps and Fried attended the in-person conference as our ambassadors. Phipps also presented two workshops titled, "U.S. Payrolls - Wage and Hour Rules" and "U.S. Payrolls - Taxations Rules." APA Executive Director Dan Maddux and Vice President of Global Strategy Dee Byrd, CPP, PHR, SHRM-CP, attended the virtual event on behalf of APA and GPMI.
    2. APA President Bruce Phipps, CPP, and APA Executive Director Dan Maddux attended the U.K.'s Chartered Institute of Payroll Professionals (CIPP's) 2022 Annual Conference and Excellence Awards (ACE) from October 5-6. Phipps taught a Payroll Practice Essentials virtual class on behalf of APA for CIPP in October. In addition, we continue to promote and sell three of CIPP's U.K. payroll courses - Introduction to Income Tax (PAYE) and National Insurance Contributions (NICs), Essential Additions to Payroll Basics, and Introduction to Statutory Payments. All of these courses were held in November 2022.
    3. APA Executive Director Dan Maddux presented the opening keynote address, "Unifying Spirit of Payroll," at Neeyamo's 2022 Evolve Beyond Borders hybrid event held January 19-20. Key APA and GPMI staff also attended the in-person event in Atlanta.
    4. APA partnered with Wisely by ADP to continue to provide payroll education grants in addition to the grants provided by APA to recognize and honor payroll professionals for their commitment to educational and professional growth.
    5. APA continued to partner with Visa to support the APA Visa® Paycard Portal®, a premier employer and employee resource on payroll cards. In 2022, this included five additional payroll card service providers as sponsors.
    6. Since 2008, APA has continued its partnership with Jobing.com. Jobing.com powers APA's active online job board. In 2022, there were more than 180 new jobs exclusively posted to APA's job board.
    7. Since 1994, APA has continued its alliance with Robert Half, which ensures that APA's online Career Center resources for our members stay relevant and up to date throughout the year.
    8. APA and GPMI continued their partnership with Deloitte on the Global Payroll Benchmarking Survey. Covering topics such as artificial intelligence, machine learning, and social collaboration, the survey gives organizations a unique opportunity to transform their operations by leveraging next-generation technologies. There have been over 3,560 downloads of the results report.
    9. APA continued its partnership with Aggregage, a publisher of online content across a range of industries. Comp and Benefits Today, a newsletter and website with curated content related to payroll, benefits, and finance, is available free for subscribers. There are over 50,000 subscribers. The partnership supplements APA's content library while also expanding our audience.
    10. A collaboration with Ernst & Young (EY) to administer four pulse surveys kicked off in July 2022 and is currently being delivered to our GPMI subscribers and EY contacts. The surveys are brief, typically featuring two to three questions on topics such as compliance, workforce management, technology, and data analytics.
    11. Global Pay-Check completed its second year in circulation. This weekly curated content eNewsletter is a GPMI subscriber benefit and circulates to nearly 9,000 readers.
    12. GPMI continued its partnership with YM Careers to deliver the GPMI Career Center. The career center is a fully resourced career center that provides content and support for employers and job seekers.
    13. APA and GPMI were represented at ADP's global ReThink 2023 conference, which provided the opportunity to network with global payroll industry leaders and stay in tune with industry trends.